Returns & Exchanges
At Rose St Trading Co, we want you to be completely satisfied with your purchase. If you are not entirely happy with your order, we offer a 30-day return window for most items in their original condition.
Initiate Your Request
Contact our customer support team via email with your order number and the reason for your return to receive a Return Authorization number.
Prepare Your Package
Securely pack the items in their original packaging, ensuring all tags are attached and the product is unused to remain eligible for a refund.
Ship the Item
Affix the provided shipping label to your package and drop it off at any authorized carrier location; please retain your tracking receipt for your records.
Receive Your Refund
Once our warehouse inspects the returned goods, we will process your refund to the original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing